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Do you have questions? We have the answers!

You can install our extensions on as many websites as you want, only web-cron service, auto-updates, spam test and support are limited to one website per license.

You can opt for our AcyMailing Multi-site pack to get support, web-cron and auto-updates for up to 20 websites.

To execute automatic tasks, AcyMailing has to be triggered regularly (let’s say every 15 minutes). You have to set up what we call a “cron task” to do that. It may be complicated to set it up on your server so we decided to develop a “web cron” service so you simply have to click on a single button from your AcyMailing configuration page to enable it.

You can attach your license to the website you want and change it at any time you want via your account (“Licenses” tab).

Yes, you should simply install the new version on your website.
Don’t worry, you won’t lose data.
All your newsletter, subscribers, lists, configuration will stay intact.


Yes, you can easily switch from one version to another and pay only the difference.
You can do that via your account.
Just like the update process, you won’t lose your data when upgrading.

The invoice is automatically attached to your order confirmation email so you will receive it as soon as your order is confirmed.
You can also print it at any time you want via your account.

We are located in France so we follow the European Union VAT rules which means that:

  • If you are located in France, you will pay 20% taxes (regardless the fact you are a company or not… but you can get it back if you’re a company)
  • If you are located in a European Union country and didn’t specify your VAT number on the checkout process, your own country tax rate will be added
  • If you are located in a European Union country and specified your VAT number on the checkout process, you will pay our products tax free
  • If you are located out of the European Union, the price will always be tax free

You can pay via Credit Card

If you’re located within the European Union, you will also be able to pay via bank transfer

No unless you have several AcyMailing Enterprise licenses or a Multi-site one, you can only use one package at a time.

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